📦 Ordering & Payment
Simply browse our collection, add your favorite rugs to the cart, and proceed to checkout.
We accept credit/debit cards, Apple Pay, Google Pay, and installment options via Tamara & Tabby. Cash on Delivery (COD) is available within the UAE.
Orders can be modified or canceled within 12 hours of purchase. Contact our support team immediately for assistance.
🚚 Shipping & Delivery
Yes! Enjoy free delivery on orders above AED 899.99.
Orders are processed within 48 hours and delivered within 4-7 business days across the UAE.
Yes! Once your order is shipped, you will receive a tracking link via email or SMS.
🔄 Returns & Exchanges
We offer a 14-day free return window. If you need to return the item after 14 days (but within 30 days), a flat return fee will apply.
Simply contact our support team with your order number, and we’ll guide you through the process.
Once we receive the returned item, refunds are processed within 5-7 business days.
📞 Customer Support
We are available 24/7 to assist you! You can reach us via email, live chat, or WhatsApp.
Yes! Shop now and pay later with Tabby & Tamara for a more flexible shopping experience.